FAQs

How do I know what size to order my pup? 

Here are a couple guidelines for what collar size your dog may need

Do you accept refunds? 

  • As all products are custom made, all orders are final.  We urge you to reach out if you have any questions or are unsure about measurements! 

Whats your shipping policy? When will I expect my order?

  • We offer $10 flat shipping for United States and Canada! 
  • Orders within Ontario: 2 week turnaround 
  • Orders within the rest of Canada and US: 3 week turn around (1 week or less to make, 2 weeks to ship) 

I have questions about your products.  How can I get in touch?  

  • We are happy to hear from you and answer any questions!  Feel free to use the chat button on the right hand corner of the website or drop us a line collarpop4dogs@gmail.com